Terms of Service
These Terms and Conditions, together with any Service Agreement entered into with a client, form the entire legally binding agreement between the client and Rifio AI, regarding access to and use of https://rifioai.com (the “Site”) and associated services. By accessing the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms. Rifio AI reserves the right to update or modify these Terms at any time and for any reason, and any such changes will be posted on the Site. Continued use after updates means you accept the revised Terms.
Use of the Site and Client Data
Rifio AI grants clients a limited, non-exclusive right to use the Site and its services solely for internal business purposes. Accounts and access credentials must be kept secure, and the client is responsible for all activity carried out under their account.
Clients retain ownership of all data uploaded to the Site, but Rifio AI requires a license to process and display this data as needed to deliver its services. Knowledge, improvements, and insights developed by Rifio AI’s models during the provision of services remain the intellectual property of Rifio AI. The Site, including its design, software, graphics, and trademarks, is likewise protected by intellectual property laws and may not be copied, reverse-engineered, or used beyond the scope of these Terms.
Responsibilities, Prohibited Conduct, and Confidentiality
Clients must provide accurate and current registration information, comply with applicable laws, and use the Site only for legitimate purposes. Automated access, introduction of malware, impersonation, harassment of others, attempts to bypass security, or using the Site to compete with Rifio AI are prohibited. Rifio AI may suspend or terminate accounts for violations.
During the course of the relationship, either party may share confidential information. Each agrees to safeguard such information with reasonable care, to use it only for fulfilling obligations under these Terms, and not to disclose it except to those who need to know and are bound by confidentiality obligations. Confidentiality does not extend to information that is public, independently developed, or required to be disclosed by law.
Service Limitations, Warranties, and Liability
Rifio AI strives to provide reliable services, but the Site may occasionally be unavailable due to maintenance, technical issues, or circumstances beyond Rifio AI’s control. The services are provided “as is” except for Rifio AI’s commitment to comply with applicable law and to avoid delivering malicious code. All other warranties, express or implied, are disclaimed.
Rifio AI, its employees, and its agents will not be liable for indirect, consequential, or punitive damages such as lost profits, revenue, or data. Any liability to a client is limited to the amount paid to Rifio AI in the six months preceding the event giving rise to the claim, unless otherwise required by law. Suggestions, feedback, or submissions provided to Rifio AI become its exclusive property and may be used without restriction or compensation.
Privacy, Data Protection, and Backups
Rifio AI is committed to protecting data in line with GDPR and industry standards. Client data will only be used for delivering services and will not be shared with third parties except as required by law. Reasonable administrative, technical, and physical safeguards will be maintained to protect data integrity and confidentiality.
Although routine backups are performed, Rifio AI is not responsible for data loss or corruption, and clients are encouraged to maintain their own backups. Use of the Site also constitutes consent to Rifio AI’s Privacy Policy, available at https://rifioai.com/privacy-policy.
Governing Law and Dispute Resolution
These Terms are governed by the laws of Sweden. Both parties agree to attempt informal resolution of disputes before pursuing formal proceedings. If disputes cannot be resolved within thirty days, they shall be finally settled by arbitration administered by the SCC Arbitration Institute in Stockholm, under the SCC Rules. The seat of arbitration shall be Stockholm and the language shall be English. Certain disputes, such as those relating to intellectual property or injunctive relief, may be brought before the Stockholm District Court.